客户体验人工智能助理
使用本地多语言人工智能助理为客户提供支持
通过领先的人工智能客户体验平台,针对服务不足的语言和渠道(如WhatsApp、Viber 和LINE),接触到每一位客户。
客户满意度取决于本地化
企业在为客户提供多语种支持方面举步维艰,尤其是在大型语言模型服务不足的语言领域。用这些客户的母语接触他们,可以促成76% 的购买决策。
了解Proto 提供解决方案的功能。
人工智能助理
Proactive 参与
通过自动发送个人信息和促销信息,在客户需要支持之前与他们取得联系,并主动通知客户采取行动。
Hello Sam!
We noticed that some users are unable to access statements beyond the past quarter.
Click here
to track the fix we're working on in real time.Learn more
Speak to an agent
Get specific statement data
即时聊天
人文关怀
对有负面情绪的聊天进行无缝干预,确保问题在导致客户不满之前得到处理。
It is the most relevant information about updating your account settings based on what you’ve shared.
KW
This doesn’t really help with updating my account settings. Are you able to help me with the issue I described?
Hello Kristin!
My name is Thomas. Let me check the issue you are experiencing.
My name is Thomas. Let me check the issue you are experiencing.
TA
Hello Kristin!
My name is Thomas. Thank you for your patience. Let me check about the issue you're experiencing.
My name is Thomas. Thank you for your patience. Let me check about the issue you're experiencing.
人工智能助理
无限制自动培训
通过 URL、文档和片段向助手传授知识,提供全面支持。每小时自动同步培训资源,让您的聊天机器人始终保持更新。
Upload File
Upload a file for assistant training.
Add URL
Enter a URL for assistant training.
Paste Snippet
Paste a text snippet for assistant training.
Add URL
Assistants will learn from new content on this website.
https://
example.com
人工智能助理
持续培训
让您的助理从客户的文字聊天和语音转录中学习。
收件箱
最大化即时代理覆盖范围
为升级聊天提供即时翻译,使小型代理团队的语言能力倍增。
Có, cảm ơn. Đây là một tệp tin bổ sung với bằng chứng về thu nhập của tôi.
Translation
Vietnamese
English
Yes, thanks. Here is an additional file with my earning proof.
人工智能助理
具有数据隐私的 GenAI
在 LLM 和Proto的人工智能引擎之间切换,以获得最大的安全性。
人
保护个人信息
通过内部部署和数据共享选项保护客户的 PII。
分析
收集客户体验洞察
发现客户行为和支持趋势,为业务决策提供依据。
预订当地演示
了解Proto 的AICX 平台如何优化您的客户体验