AICX for

Telco Commissions

Proto CX automation for telco commissions

Telco commissions deploy Proto’s AI Citizen Experience (AICX) solution to improve access to citizen protection and across language, geography, and gender.

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Raise the market standard

Innovate by example and encourage the telecom sector to adopt inclusive citizen support.

Monitor new operators

Mandate telecom providers with short track records to use the regulator's citizen support technology.

Increase trust in the state

Empower telecom consumers with an effective recourse method and the mediating power of the state.

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AICX

24/7 x 365 contact center automation

Proto's AICX platform automates 100% of contact centre operations with chatbots, livechat, ticketing, CRM and analytics, and hybrid hosting.

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Jeni
Patience

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Curtis
Vanessa

FAQ

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Return on investment

Average Values

The AICX calculator is an estimate.
Your actual results may differ.

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The Results

329

Contacts deflected / month

109,191

Minutes of reduced customer
wait time / month

0

Contact centre savings / month

0

Return on investment
in first year of Proto AICX

AICX results based upon averaged customer data.
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