Proto Resources
Discover the latest Proto news and annoucements.
Latest AICX features in March 2025
We've introduced powerful updates to enhance your AICX experience, including AI reply ratings, People API, smarter assignments, new channels, and key bug fixes.
Proto contributes to the Digital Governance Revolution at GOVX.0 Manila 2025
Proto showcased its AI platform at GOVX.0 2025, enhancing citizen engagement through multilingual AI assistants for improved government services.
Proto sponsors AI Connect Hackathon 2.0 with Irembo in Rwanda
Proto is proud to support the AI Connect Hackathon 2.0, bringing together top AI developers to create solutions for real-world challenges in Africa.
Central bank automates 89% of nationwide financial sector complaints
Learn how the Central Bank of the Philippines automated the 4x case surge during the pandemic.
World Consumer Rights Day: Proto in the Philippines
Proto’s commitment to inclusive AI ensures that local languages are not only preserved but actively integrated into digital services.
Detecting scams: Proto and Winnow connect complaints and social media posts
Proto and Winnow partner to enhance scam detection by integrating AI-processed consumer complaints with real-time social media insights.
Latest AICX features in February 2025
We've made key product enhancements to elevate your AICX experience, including comprehensive Analytics module, streamlined billing management system and more.
Picture this: Proto’s AI assistants use image recognition to solve customer problems
Proto’s AI assistant delivers faster, more accurate support by interpreting complex visuals, improving the customer experience for EV drivers.
Philippines trade department automates chats scaling 289% per year
The Department of Trade and Industry leverages Proto’s AI technology to provide 24/7 customer service for queries in local languages such as Tagalog and Cebuano.
Citizen support automation in the Philippines
Watch Mary Jean Pacheco, Undersecretary of the Department of Trade and Industry of the Philippines sharing insights on their transformative journey with Proto's AI citizen support assistant.
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