News
Eclectics and Proto partner to drive AI-based financial inclusion in Africa
Eclectics and Proto are excited to announce an upgrade to an exclusive partnership in Africa with a focus on financial services and digital banking. The partnership will leverage the Proto platform for more efficient financial services in Africa.
Proto raises $5.6M Series A for emerging market expansion
The Proto team is delighted to announce that it raised a $5.6M Series A round led by Mucker Capital for the global expansion of its AI Customer Experience (AICX) solutions. The round also had participation from current shareholder Yolo Investments.
National Bank of Rwanda wins the AFI Financial Inclusion Innovation Award
Proto is thrilled to be the NBR's technical implementation partner for the Intumwa consumer protection chatbot during this journey to strengthen consumer protection in Rwanda.
Universal Storefront Services Corporation deploys Proto CX automation platform in partnership with Confabia
Universal Storefront Services Corporation (USSC) deploys the Proto CX automation platform to serve Filipino financial consumers.
The Securities and Exchange Commission deploys Proto CX automation across the Philippines
The Securities and Exchange Commission deployed Proto CX automation across the Philippines to streamline citizen support for queries and complaints.
Proto receives $1.45M from FedDev Ontario
Proto received a $1.45M contribution from FedDev Ontario in Canada to expand its AI-enabled CX solutions for low-resourced languages in Africa and Asia.
Proto named to the Inclusive Fintech 50 by Visa, MetLife, IFC and Accion
Visa, the MetLife Foundation, Accion and the International Finance Corporation (IFC) of the World Bank Group recognised Proto as a promising early-stage fintech.
Proto raises $1.8M seed round for emerging market expansion
Read how Yolo Investments boosts Proto’s expansion and position as a leader in inclusive chatbots and contact centre automation across emerging markets.
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