News
Let’s talk local: Proto releases voice AI for underserved languages
Proto has released groundbreaking voice AI technology designed specifically for underserved local languages, improving accessibility across various sectors.
Platform enhancements for scale and control – April 2025
We’ve introduced new features to enhance your AI experience, including post-chat surveys, LivingMap integration, and more.
Smarter automation and workflow upgrades – March 2025
We've introduced powerful updates to enhance your AI experience, including AI reply ratings, People API, smarter assignments, new channels, and key bug fixes.
Proto contributes to the Digital Governance Revolution at GOVX.0 Manila 2025
Proto showcased its AI platform at GOVX.0 2025, enhancing citizen engagement through multilingual AI assistants for improved government services.
Proto sponsors AI Connect Hackathon 2.0 with Irembo in Rwanda
Proto is proud to support the AI Connect Hackathon 2.0, bringing together top AI developers to create solutions for real-world challenges in Africa.
Strengthening reliability and performance – February 2025
We've made key product enhancements to elevate your AI experience, including comprehensive Analytics module, streamlined billing management system and more.
Picture this: Proto’s AI assistants use image recognition to solve customer problems
Proto’s AI assistant delivers faster, more accurate support by interpreting complex visuals, improving the customer experience for EV drivers.
Ask the way: Living Map partners with Proto for AI navigation
Proto and Living Map have partnered to integrate indoor wayfinding into AI assistants, enhancing navigation in high-traffic venues like airports.
Proto partners with Voices to develop voice AI for underserved languages
Proto partners with Voices to create voice AI models for low-resourced languages, enhancing multi-language support in customer service across various sectors.
Product release: September 2024
Learn all about what's new in Proto's platform this month, including pre-chat forms, the ability to ban customers, automatic ticket creation, and more.
15‑minute live demo
