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Proto Resources

Discover the latest Proto news and annoucements.

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News
Africa
Government
Customers

Namibia’s citizens to receive AI assistance and complaints resolution

Proto is expanding its AI-based citizen support in Namibia to automate engagement and complaint resolution, enhancing consumer trust.

June 11, 2025
Case Study
Asia
Health
Customers

Clinic achieves 273% increase in automated patient service

Learn how The Medical City Clinic is improving their patient experience and automating 10,400+ chats a month.

June 10, 2025
News
Product

Product release: May 2025

We've rolled out major updates to enhance your AICX experience, including VoiceAI with ASR/TTS, live rep CSAT ratings, LLM prompt scripting, and more.

June 9, 2025
Case Study
Asia
Transport
Customers

Automated indoor wayfinding for the millions of airport passengers

Learn how Mactan-Cebu International Airport deployed Proto's AI assistant to scale their customer service capabilities while maintaining their existing support team.

May 30, 2025
News
Financial
Partners

FNA and Proto to arm countries with end-to-end fraud recovery

A new partnership between FNA and Proto aims to enhance fraud recovery by enabling faster and more effective reporting for financial scam victims.

May 29, 2025
News
Asia
Transport
Customers

Mactan Cebu International Airport deploys Proto’s AI passenger assistant

Mactan-Cebu International Airport has deployed Proto’s AI assistant to enhance navigation and customer experience for its 12 million annual passengers.

May 26, 2025
News
Asia
Product

Mabuhay! Proto voice AI assistants now speak Tagalog

Proto is proud to announce the launch of its advanced voice AI technology for the Tagalog language, enhancing accessibility for over 28 million native speakers.

May 15, 2025
News
Asia
Proto

Workshop: Reimagining Customer Experience in Indonesia

Proto is excited to announce an exclusive workshop on reimagining customer experience through our AICX platform in Jakarta on May 20, 2025.

May 13, 2025
News
Global
Product

Let’s talk local: Proto releases voice AI for underserved languages

Proto has released groundbreaking voice AI technology designed specifically for underserved local languages, improving accessibility across various sectors.

May 12, 2025
News
Product

Product release: April 2025

We’ve introduced new features to enhance your AICX experience, including post-chat surveys, LivingMap integration, and more.

May 10, 2025
Article
Health
AI and CX

AI in Healthcare: How AI Agents improve patient communication & service delivery

Discover how AI agents are revolutionizing healthcare communication, simplifying appointments, and improving patient experiences. Learn about chatbots, virtual assistants, and AI-driven healthcare solutions.

May 9, 2025
News
Asia
Partners

Telkha partners with Proto to power multilingual AICX for telecoms and infrastructure services

Telkha Network has partnered with Proto to provide AI-powered customer experience solutions for telecommunications and infrastructure sectors in the Philippines.

May 5, 2025

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